GotoDoctor Achieves New Level of Member Satisfaction in its Latest NPS Rating

 

At GotoDoctor, we are dedicated to delivering outstanding healthcare services and ensuring the highest standards of customer satisfaction. Our focus is on continuously enhancing our services, driving innovation in healthcare solutions, and improving accessibility for all our users.

We are thrilled to announce that GotoDoctor has achieved a Net Promoter Score (NPS) of over 70%, an “Excellent” rating, in our August 2024-member survey.

Net Promoter Score (NPS) is a key metric used to measure customer satisfaction, loyalty, and brand recognition by assessing how likely customers are to recommend a company’s services to others. Looking to book online doctor in Saskatchewan, Alberta, and any other part of Canada, then get in touch with Gotodoctor.ca

About Gotodoctor.ca

Gotodoctor.ca is a leading B2B integrated healthcare platform that transforms access to public and benefit services. An estimated a million Canadians are connected to its unique Care Access Technology and Digital Health Services. Its Real Care Delivery Network also combines virtual and in-person care through its 250+ pharmacy and clinic service sites across Canada, and enables members to access comprehensive and scalable physician and other healthcare services.

Gotodoctor.ca is a preferred provider for McKesson Canada’s Rexall and Retail Banner Group (IDA, Guardian, Remedy’s Rx) pharmacies. Its platform model is already adopted and subscribed by major Canadian enterprises, TPAs, and other insurance partners, like Manitoba Blue Cross, Novartis Canada, SEB Administrative Services/Co-Operators, The Leslie Group, Quick Health Access, Simply Benefits, and Automated Administration Services.

For more information, visit www.gotodoctor.ca or email info@gotodoctor.ca

Comments

Post a Comment

Popular posts from this blog

Important Things to know About Online Doctor Visits in Saskatchewan

Covid-19 pandemic was extremely dreadful for all the right reasons (well it still is!) but you have to give this devil it’s credit for teaching us the importance of having a strong system of telehealth that defies arguments of failure of provision of quality health care support due to limited access. Along with raising questions on different corners in the healthcare system in general, the pandemic has specifically advocated the significance of having online portals where people can raise their medical concerns and get expert advice, when they can’t afford to go out of their homes. If you are looking for online doctor visits in Saskatchewan , then get in touch with Gotodoctor.ca today. Telehealth: The Way Out? While it’s essential to create such opportunities, it’s equally important to provide complete awareness to people regarding the utilities of an online health system (also, how to approach such a portal of quality health services). Here’s a beginner’s guide that will definitel...
Read more

Gotodoctor acquires Industry Veteran Kevin Dougherty to its advisor board

  Tommy Cheung, President and CEO, is pleased to announce that Kevin P. Dougherty, former President of Sun Life of Canada, has joined the Gotodoctor Advisory Board. Gotodoctor , a leading digital health platform with a mission to simplify and deliver healthcare for its members across both public and private health services, now offers enhanced services including online doctor appointments in Saskatchewan .   Kevin joins some of the most respected names in the industry on the Gotodoctor Advisory Board, adding a special focus on Strategy, Partnerships and Business Growth.   Kevin spent over 40-year years in the Canadian Insurance and Employee Benefits industry, and led Sun life’s group businesses to leading market positions. He pioneered significant advancements in the insurance industry, including Total Benefits, an industry first that combined Pension Savings and Benefits into a seamless digital platform. He and his team also launched Lumino Health, an innovative sear...
Read more